Terms & Conditions

Please read the following terms and conditions carefully before using the website.

Currencies

All prices are shown in Canadian Dollars. When your card is charged we also charge in Canadian Dollars. Your credit card company may charge you a different exchange rate than the prevailing rate. If your order gets refunded for any reason, the refund will also be made in Canadian Dollars, and the amount you receive back will be subject to the rate on day of return. We shall not be held responsible for any difference caused by fluxuating exchange rates.

Copyright & Trademark

The content, including photographs, trademarks, and text found on this website is protected by US and international copyright / trademark laws. By accessing this site, you agree to not download, or reproduce images in any manner.

Rocktrix Offroad is not affiliated with any automotive manufacturers that may be listed or depicted on this website. All manufacturer's names, trademarks and or part numbers are used only for reference and identification purposes.

Damaged / Missing Items in Shipment

If upon receiving your order and shipping damage is discovered, you must contact customer service immediately. Before signing for the package, ask the carrier to notate "damaged in shipping". Take detailed photos of outer packaging and damage to product. Once sufficient photos are received by customer service, we will provide you with return label for the damaged products and re-ship a replacement.

Privacy Policy

This website is powered by Shopify. To view Shopify's privacy policy, please visit:https://www.shopify.com/legal/privacy

Warranty

Our items are covered by a 1-year warranty, which covers potential defects in finish and structure of the product. All warranty requests are to be directed to our customer service department for evaluation. Warranty requests will be denied if any evidence of abuse/misuse is found on our products.